1. What payment methods do you accept?
We accept all major credit and debit cards through Shopify Payments, including Visa, MasterCard, American Express, and Discover.
2. Do you offer free shipping?
Yes! We offer free shipping on all orders within the United States.
3. How long does shipping take?
Orders are processed within 1-2 business days. Once shipped, delivery typically takes 3-4 business days.
4. How can I track my order?
Once your order has shipped, you will receive a confirmation email with tracking information.
5. Do you ship internationally?
Currently, we only ship within the United States.
6. Can I return or exchange an item?
Yes. Please review our Refund & Returns Policy for full details. You can contact us at support@aquorra.shop for assistance.
7. How do I contact customer support?
You can reach us anytime at support@aquorra.shop. We aim to respond within 24 hours.
8. Is my payment information secure?
Absolutely. All transactions are processed securely through Shopify Payments, which uses advanced encryption to protect your data.